Frequently Asked Questions

We have some helpful information and common questions people ask us. Please take a quick read and see if this helps before contacting us.

Please check this page for crucial updates on travel and holidays to the Outer Hebrides on our Coronavirus pages. 

We no longer prepare a brochure or send out leaflets. All our leaflets are available to download on our site – quicker, easier and better for the environment:

Our colleagues at VisitScotland produce a wonderful e-brochure which you can view here: 

Please check our Coronavirus page for crucial updates first.

There are campsites through the islands and we have a Motorhome section on our website if you are travelling by motorhome.

Check our What's Open in 2021 page first. We can’t find you accommodation, but you can check our Accommodation section on our website, where you will find a selection of great options to stay.  Our advice is to book early to avoid disappointment and if you are taking a car, we highly recommend booking your ferry at the same time as our ferries can get very busy.

If you would like help with booking accommodation and transport, you can contact our tailor made holiday providers.

There are full-service hotels in most of the main settlements on each island, along with a number of smaller guest houses and Bed & Breakfasts (B&Bs) throughout the islands, which offer overnight stays.  Some may require a minimum stay in peak periods.

A wide range of self-catering properties are available to suit all budgets. These are mainly rented by the week, and the majority run from Saturday-Saturday.  Out of season they may take short-breaks, but in the main holiday season, you will be required to book for a full week

There is a choice of campsites on each island, and bunkhouses in hostels in the larger communities, as well as a number of pods throughout the islands.

There are three airports on the islands – Stornoway, Benbecula and Barra with flights to/from Glasgow, Edinburgh and Inverness.  The services run year-round and is provided by Loganair, which is part of the British Airways booking system

Ferries are operated by Caledonian Macbrayne (Calmac).  There are five year-round routes – Castlebay (Barra) to Oban, Lochboisdale (South Uist) to Mallaig, Lochmaddy (North Uist) to Uig (Skye), Tarbert (Harris) to Uig (Skye) and Stornoway (Lewis) to Ullapool.  There are ferries between the islands which are also run by Calmac.  All ferries take cars and bicycles.  You can buy hopscotch tickets from Calmac.

We have a really good Getting Here section on our website about travel to the Outer Hebrides with links to flight and ferry operators.

Check our What Open in 2021 page first. We have a great See and Do section on our website. There is adventure and relaxation to be had, some wildlife spotting, ancient history to learn, Gaelic culture to be immersed in and epic landscape to see! 

Have a look at our blogs for some inspiration.

We have a local food and drink trail, Eat Drink Hebrides. You are guaranteed to taste our delicious produce:

These wee flying insects like the still weather and hate wind. Lucky for us, being on the west coast and next to the Atlantic Ocean, we tend to have a breeze most days and so Midges just tend to appear on rare still days!

You will be able to purchase Midge repellent on the islands.

No, they are not tidal and are open all year (although they do tend to close when there is a severe gale).

There are 6 causeways which link some of our southern islands. Uist has the bulk with 5 and all 6 islands are linked by causeway (Eriskay, South Uist, Benbecula, Grimsay, North Uist and Berneray). The final causeway is between the islands of Vatersay and Barra.

Yes we have a number of local supermarkets on most islands. The COOP is predominant and there is also a Tesco supermarket in Stornoway. Stornoway is a town of several thousand people and has a full range of retail stores, including Argos and Boots.  There are also lots of fantastic local community shops, which have a great variety of local produce and groceries. 

Check this page out for Public Toilets Open in 2021. You can find this in our Facilities section, along with chemical toilet disposal points, public showers, petrol stations, medical services, garages, etc:

There are 12 main inhabited islands are split into three groups:

• Barra and Vatersay, which are joined by a causeway,
• Uist which is six main islands all joined by Causeways (Eriskay/South Uist/Grimsay/Benbecula/North Uist/Berneray)
• Harris and Lewis, which are separate parts of the same island and which are also connected to Scalapy and Great Bernera by bridge

Ferries run between each of the island groups from Ardmhor on Barra to Eriskay and from Beneray to Leverburgh on Harris

Local buses are available throughout the islands, with a particularly good network around Stornoway.  In more remote areas you may need to book the bus in advance to ensure the service runs

The roads on the whole are well maintained, but with the exception of the jounrey between Tarbert and Stornoway, will involve sections that are single-track.  It is essential that you familiarise yourself with the correct way to use passing places.  You should not cross the road to enter a passing place, just wait beside it for the other car to pass you.  Do not park in passing places under any circumstances – even for a quick photo. Read more here.

Car hire is available to meet all ferry arrivals and flights through Car Hire Hebrides.  It is essential you book in advance (https://www.carhire-hebrides.co.uk)

There are taxi operators throughout the islands – but they are mainly operate in the main populations centres around Stornoway and Benbecula.  If you need a taxi outside these areas, we suggest you speak to your accommodation provider, who can let you know of any local operators. 

Day trips to St Kilda are available from both Lochboisdale and Leverburgh.  Details of the different companies can be found on our website.  You cannot stay on St Kilda overnight without the permission of the National Trust for Scotland.  Most people stay as part of an NTS work party.  To volunteer for a work-party, look here.

Please head over to our industry site for more information here

Please head over to our industry site for more information here.